Episode 56
Caring Relationships Drive Revenue
In this insightful episode, host Sarah Holtan, PhD, sits down with Kevin McClure, PhD, Professor of Higher Education at the University of North Carolina-Wilmington. They discuss the critical state of employee well-being in higher education.
Dr. McClure unpacks the evolving landscape of university workplaces, addressing the challenges facing faculty and staff post-pandemic, and offers actionable steps for leaders looking to create a truly caring institution.
The conversation dives deep into why employee well-being is more than an HR talking point—it's a strategic imperative for any college hoping to thrive. Dr. McClure shares research-backed strategies, stories from his own journey through burnout, and the essential structural and leadership changes required to make real progress.
Episode Highlights
02:05 - The state of employee well being in higher education is not great... we're still recovering from a really challenging time period during the pandemic.
09:50 - Doing what's right for employees is actually doing what's right for the organization more broadly.
21:14 - We can't really bring individualized solutions to organizational challenges because they're only going to go so far.
36:38 - Care is something that leaders themselves can also expect, and that's a reasonable expectation.
Sarah Holtan, PhD
Kevin McClure, PhD